What is meant by personal support?
Behind your Gold and Platinum agents there is not only an algorithm, a system, an artificial intelligence, but actually a real human being. All other features are still automated, but you can contact your agent with any questions regarding connactz and he will advise and support you personally.
Why do our connactz users love personal support so much?
Individual instead of general
In addition to the FAQ's and the contact form, which all users can use and which mainly deal with general questions, there is also the personal support for you (from Gold Agent), which deals individually with your concerns and finds solutions to your challenges.
Accessibility on all channels
Do you prefer to write WhatsApp messages rather than emails, or would you rather discuss your concerns over the phone? With your personal support, you can choose your preferred way of contacting us.
All inquiries from you will be treated preferentially and you will of course receive a direct and quick response by calling us.
The personal support is a very exclusive feature. Only musicians with Gold and Platinum agents get their own connactz phone number. Those who choose these agents can talk to us directly or tell us their questions or concerns via WhatsApp.
Answers to frequent questions
Can't find the answer to your question? - Contact us - we are happy to help you!
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