Answers to the most frequent questions!

Your connactz account is completely free. You can join or create unlimited projects and enjoy features like the intelligent calendar and more without any cost. Only projects that wish to access premium features are subject to fees. When a project exceeds the free limits, the admin will be notified and given the option to upgrade. Premium packages vary in price depending on the included features and limits. For more details, visit the 'Premium Packages' section or refer to the package comparison.

You can create an account by simply entering your email address and setting a password. An activation code will be sent to your email for verification.

By adding members to your projects, their calendars are automatically synchronized, allowing you to see whether your team is complete and who might not be available. This helps your agent provide better scheduling suggestions without the need to ask everyone individually. Additionally, it ensures that all team members stay informed and up to date.

That’s no problem! Create your account and explore job offers within our community (coming soon). Other projects might be looking for an artist like you or need a substitute for a specific event. And the best part? You don’t have to pay anything for this.

Only project admins can add new members. To join, ask the relevant admin to send you an invitation. Once you accept the invitation, the admin can assign you to events, which will then automatically appear in your calendar.

Your account represents you as an individual artist within the community, allowing you to showcase your nickname, skills, and instruments. However, features like team coordination, event organization, messaging with team members, and receiving requests from event organizers (for music projects) only work within a project. This applies to all artists, including DJs, solo entertainers, and other solo performers. To receive gig requests, you need to create a music project.

When you activate the 'Public' toggle while editing your account, you make your profile visible to other artists in the community. This allows them to find and contact you. (Feature coming soon.)

connactz is designed for artists, engineers, and technicians in the music and film industries. Whether you’re a DJ, a band, a film project, or any other creative professional, connactz is here to simplify and streamline your management tasks.

Your digital agent analyzes your past offers and events to understand the types and budget ranges that match your preferences. Based on this data, the algorithm identifies suitable opportunities and checks the availability of you and your team members to ensure the perfect match.

The time it takes to receive suggestions depends on your genre, lineup, and the type of events you want to play. Our digital agents actively search for new performance opportunities every day. Some users receive their first requests within a week, while others may need to wait a bit longer depending on demand and availability.

The Gold Agent is ideal for bands and DJs who perform regularly or are already earning money semi-professionally. It includes all premium features of the Silver package, plus additional benefits. The agent works 24/7, 365 days a year, actively searching for suitable gigs and notifying you via email or notifications. This makes it perfect even for well-booked performers to fill gaps in their calendar. Additional features, like automatic contract creation, streamline your workflow—helping you spend less time at the desk and more time on stage!

Yes, absolutely! You can set an individual line-up for each performance directly in the calendar. If your project can be booked as both a duo and a full band, you can simply select the members who should be at the event. However, if you perform under different names, you’ll need to create separate music projects in line with our guidelines.

Yes, the digital agent recommends you for gigs that align with your profile. This includes hard factors like distance, genres, and line-up, as well as softer requirements from event organizers, such as stage space or specific songs in your repertoire. By adjusting your distance radius, adding or removing genres, and fine-tuning other details in your profile, you can significantly influence the type and fit of the requests you receive. Additionally, the agent takes positive reviews into account and recommends you to organizers with similar requirements.

Yes, in general. The more accurate and detailed information you provide, the easier it is for the agent to find suitable performance opportunities for you. However, providing false information, such as styles you don’t actually perform, can lead to fewer requests over time. The agent learns from patterns, such as when organizers with specific requirements frequently reject your offers.

Once you’ve created your music project, event organizers can find and contact you. A well-maintained profile is crucial—not just for organizers but also for your digital agent. The agent learns from the information on your profile and sends you publicly advertised performance opportunities that match your preferences. Additionally, the agent occasionally asks for feedback, such as when you decline requests, to better adapt to your needs and find the most suitable gigs for you.

The Silver Agent is ideal for hobby bands and DJs who perform occasionally and do not yet need support with contracts. This agent offers extensive organizational tools, including managing the calendars of all team members, providing an interface for event organizers, and keeping your schedule organized. For a detailed overview of all features, refer to the agent comparison.

Yes, requests you receive outside of connactz (e.g., by phone or email) can easily be entered manually using the '+' icon in the upper-right corner of your calendar. Simply input the date and booking status, and the agent will handle the rest of the organization. Additionally, we recommend linking your booking form to your homepage. This allows the agent to automatically collect requests from your website, saving you significant time and effort.

Yes, connactz makes it easy to check your team members’ availability. Your digital agent keeps track of all calendar events and appointments for you and your team. You can even connect your Google or iCloud calendars, or manually add holidays and blockers, to centralize all your events in one view. Your calendar collects appointments across clients and projects, ensuring it is always up to date. When project admins request availability or schedule new events, connactz automatically recommends times when you and your team members are free, helping you efficiently coordinate and accept new jobs.

Blocking private events such as vacations helps your digital agent keep your schedule accurate and conflict-free. The agent takes existing blockers into account when checking availability and will warn you or project admins if someone tries to schedule an event during these times. By entering your private commitments, you ensure better coordination across your team. You don’t even have to do this manually—simply connect your iCloud or Google calendars, and your private events will sync automatically.

Events arranged through a public call on connactz, private messages on connactz, or the linked form on your homepage (for music projects) are automatically added to your inbox and calendar. For events from other sources, such as phone calls, you can easily enter them manually by clicking the + icon in the top-right corner of your calendar.

Yes, you will be notified of any changes to your calendar, such as appointment times, event locations, or booking statuses. Your digital agent will automatically inform you and all team members scheduled for that date, so you don’t have to worry about staying updated.

Only you have access to the full details of your calendar events, including gigs, compensation, and other specifics. Your digital agent uses these appointments—such as performances or personal time—to manage your availability. However, your colleagues can only see that you are unavailable on a given day. The agent does not disclose the reasons (e.g., a booking with another project) or any additional details.

After accepting your preferred offer in your personal overview, the artist will be notified of your booking request. Once the artist confirms, the event will automatically be added to their calendar. To ensure everything runs smoothly, we recommend discussing the details directly with the artist and requesting a contract. This way, you can relax and look forward to your event!

Your budget is kept completely confidential and is never shared with the artists. It is only used to provide you with the most relevant offers and to filter out artists who don’t match your expectations. By entering a budget, you save time and receive tailored recommendations that align with your requirements.

No, your contact details are not shared with the artists without your explicit permission. Only essential event information, such as the location and date, is visible to them. Other details, like your budget, are used exclusively by our matching algorithms to find the most suitable artists and provide better recommendations.

You have two options: You can browse the artist directory yourself and contact bands or DJs individually, or let connactz handle it for you. By opening a call, you simply provide your contact details and event requirements, and connactz will deliver 5-10 tailored offers from bands, DJs, or other artists that match your preferences. You can then easily compare the offers and book your preferred artist.

Nothing! Searching for artists is completely free for you. connactz is funded exclusively through membership fees from film production companies and bands.

In most cases, you will receive the first offers within 1-2 hours. You can choose to close your call at any time once you’ve received enough offers. If not closed manually, the call will automatically close after 7 days.

No, creating a call is free and non-binding. However, we kindly ask that you respond to all artists who send you an offer. Let them know whether you’re interested in booking them or if they should release the date for someone else.

To end your call for artists, log into your account as an organizer and navigate to the overview of your events. Select the desired event and click the 'Stop Call' button. This will prevent your event from being suggested to any new bands or artists.

If you want to receive multiple offers from artists available on the date of your event, starting a call for artists is the best option. It’s free and allows you to explore a variety of options tailored to your needs. If you already have a favorite artist in mind, you can send them a direct request via the artist directory. Just keep in mind that they might already be booked.

We recommend setting up a call for your event. This allows you to receive multiple offers and compare the profiles of the musicians, including their audio samples, side by side to find the perfect fit for your event.

Opening a call allows us to match your event with suitable musicians. Shortly after, you’ll receive multiple tailored offers from artists available on your chosen date. If you prefer to search on your own, you can browse our artist directory and contact musicians directly to discuss your event.

You can cancel your package anytime up to the last day of the current term. If you don’t cancel, your package will automatically renew for another month or year, depending on your selected plan.

You can choose between monthly or annual payments. If you don’t cancel before the end of the current period, your package will automatically renew for another month or year, depending on your selected plan.

No, there are no hidden costs. With the monthly or annual agent fee for your artist profile, all promoter contacts are included, and any resulting gigs are completely commission-free. There are no additional costs for you.

A subscription applies to a single project, such as a DJ, band, or film project. That specific project will gain access to the associated premium features.

Your satisfaction is our top priority. If you encounter any issues, our customer support team is here to assist you quickly and effectively. Additionally, if you are not satisfied within 30 days of purchasing your subscription, you can cancel without providing a reason and receive a full refund. Simply send an email to support@connactz.com, and we’ll take care of the rest. This is our commitment to your satisfaction.

We currently accept payments via credit card, instant payment, and SEPA direct debit. All payments are processed securely through the renowned payment service provider Stripe (used by booking.com, Shopify, etc.). When completing a paid service, you will be briefly redirected to Stripe to enter your payment details. connactz does not have access to your personal payment information, ensuring your data remains secure.

You can easily change your agent in the project settings. If you switch to a smaller package, your current package will remain active until the end of the current payment term and then automatically switch. If you upgrade to a larger package, the new agent will be activated immediately.

When you create your first project, you’ll automatically receive a free 30-day Gold Agent trial to explore the premium features. There’s no risk of falling into a subscription trap—after the 30 days, the agent will automatically deactivate and switch to the free plan. You don’t need to cancel or take any action if you decide not to continue using the agent.

You can add any position and all relevant team members to your project. To get the most out of the calendar tools, we recommend inviting everyone who needs to be present on set, such as for shoots or rehearsals. You can assign them specific roles like 'Camera,' 'Lighting,' 'Actor,' or any other position important to your production.

Yes. If artists have made their profiles public, you can find them in the 'Team' section of your project dashboard when adding new members. Simply click on your profile picture, select the project, and navigate to 'Team.' Then, click 'Add Member' and use filters such as skills or other criteria to find and contact suitable talents.

In your calendar, click on the '+' icon in the top-right corner to create a new event. A popup window will allow you to input the general details of your event. If you don’t select a specific date, an additional 'Schedule' section will appear. Based on the positions and people required for the event, the tool will automatically compare all calendars and suggest times when all necessary talent is available. If multiple time slots are needed, your digital agent will optimize the team constellation to minimize changes in key roles, such as the camera position.