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Answers to the most important questions!

Artist profile

How do I create an account?

You can create a user account by entering your e-mail address and password. You will then receive a code for activation via e-mail.

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What is the price for a premium package?

Your connactz account is free. You can be invited to as many artist profiles as you want, already benefit from the intelligent calendar and much more. Only the premium management features of an artist profile are subject to a fee. The different agents differ in price depending on their functionality. You can find more information here under "Premium Packages" or in the agent comparison.

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What happens if I activate the "Available as Substitute" button in my profile?

When you edit your account, you can activate the "Available as a substitute" slider. With this you give other musicians the information that you would also take on temporary substitute jobs in other artist profiles. They can now find you in the community and contact you. (soon to come)

Why should I create an artist profile?

With your account you represent yourself within the musician community with your nickname and the instruments you play. Only an artist profile presents yourself (and your colleagues within the band) to your event organizers. So you need an artist profile to receive requests and to use all functions of connactz. This also applies to DJs, solo entertainers and other solo artists. So either create an artist profile yourself or get invited by your bandmates who have already created one.

Why should I add members to my artist profiles?

The calendars of your band colleagues are automatically synchronized, so that you can always see whether you are able to play and which colleague may not have time. This way, the agent can offer you better scheduling suggestions without you having to ask your bandmates. Furthermore, it will keep all your bandmates up to date.

How can I join artist profiles?

Only the bandleaders (admins) of an artist profile can add new members. So please ask the corresponding person to send you an invitation. Once you have accepted the invitation, you can also be immediately assigned to gigs by the bandleaders and gigs will appear in your calendar.

Can I have multiple casts for one artist profile?

Yes, no problem! You can enter an individual line-up for each performance in the calendar. So if you can be booked both as a duo and as a full band, you can select the bandmates who should be at the event. However, if you are performing with different names, you must create several artist profiles in accordance with our guidelines.

Premium Packages

Do I have to purchase a premium package straight away or can I try connactz first for free?

When you create your first artist profile, you automatically get a free 30-day Gold Agent to get to know the basic features of the agent. You also won't fall into a hidden subscription trap: after the 30 days, the agent will automatically turn off. You don't have to cancel or do anything else if you don't want to continue using the agent.

Who should choose the Silver Agent?

We recommend the Silver Agent to hobby bands and DJs who want to perform from time to time but do not need support with contracts, yet. Here, the Agent already offers you extensive organizational services (such as the management of the calendars of the all individual members), an interface for the event organizers and keeps your calendar organized. You can find a detailed overview of all functions in the agent comparison.

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Who should choose the Gold Agent?

We recommend the Gold Agent to bands and DJs who want to play gigs on a regular basis or already earn money semi-professionally. You will receive all premium features of the Silver package. Furthermore, the agent searches 24 hours, 365 days a year for suitable performance opportunities and notifies you via notification or e-mail. This way, even well-booked bands and DJs can close gaps in their calendar. Additionally, you receive simplifications such as automatic contract creation. Off from the office desk, up on stage!

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Who should choose the Platinum Agent?

We recommend the Platinum Agent to professional bands and DJs as well as to Newcomers who want to really get started. The Platinum Agent is the most comprehensive package and offers, in addition to all the functions of the other packages, an extended artist profile. More news follow soon! Go professional!

Compare Agents
How can I switch my Agent?

You can easily change your agent in the settings of your artist profiles. If you want a smaller agent, your existing one will run until the end of the term and then change automatically. If you choose a larger agent than you currently have, we will upgrade your agent immediately.

What is the duration of a package?

You can choose between a monthly and annual contract. Your contract will automatically renew for another year / month if you do not cancel before the end of the period.

What payment options do you offer and what happens to my private details?

Currently we accept payments by credit card, instant payment and SEPA direct debit. The payment is processed and debited via the renowned payment service provider Stripe (booking.com, shopify, etc.). When completing a paid service, you will therefore be briefly redirected to Stripe to give your payment details. connactz does not have access to your personal payment information.

Community

Emergency – a band mate is sick. Where do I find a substitute?

Click on the Community tab (currently not yet available) and open an emergency call there. The agent will immediately start searching for a suitable replacement for the missing instrument. The agent uses all possible information and searches for as many matches as possible, such as the style of your artist profiles, age, band experience, etc.

How can I show my availability as a substitute for another artists?

You can activate the "Available as Substitute"-Slider either in your profile or in the community settings (currently not yet available). From then on, the agent will keep an eye out for you and notify you when another artist needs help. (currently not yet available)

Receiving requests and gigs

How do I receive requests for gig opportunities?

As soon as you have created your artist profiles, you can be found and contacted by event organizers. However, a well-maintained profile is not only very important for event organizers. The agent also learns from your entries in the artist profile and sends you publicly advertised performance opportunities that might suit you. The agent will also ask you for feedback from time to time, for example if you turn down requests. In this way, the agent automatically adapts to your preferences and finds the right gigs for you.

Can I customize the type of requests my artist profile receives?

The virtual agent sorts out requests that do not match your artist profile. In addition to hard factors such as distance, line-up or style, this also includes many soft requirements from organizers such as the available space on stage or whether you have songs by Tina Turner, for example, in your program. By increasing or decreasing the distance radius in your artist profile, adding or removing styles, etc., you already have a great influence on the type and fit of requests. In addition, the agent also reacts to positive reviews and recommends you to promoters with similar requests.

Will I receive more requests if I provide more information?

Basically yes. The more information the agent receives from you, the easier it is for him to find suitable performance opportunities for you. However, if you provide false information, such as styles that you do not serve, you will receive fewer requests over time. The agent learns when organizers with certain requirements reject your offers more often than average.

Why should I add songs to the setlist in my profile? (coming soon)

Organizers may also specify favorite artists and genres in their search. Your artist profiles will rank higher if your setlist matches the organizer’s requests. With well-managed setlists, the agent will increasingly find the most appropriate gig requests. (coming soon)

Can I also enter requests that I receive via phone or mail?

Requests that you receive outside of connactz can easily be entered manually with the "+" sign in the upper right corner of your calendar. You simply enter the date and booking status and the agent takes over the organization. Additionally, we recommend to link your booking form on your homepage. The agent then collects the requests of your homepage and relieves you from a lot of work.

The calendar

Who can view my calendar entries, gigs, compensation and other details?

Only you. The virtual agent marks these appointments (for example, performances or vacation) in the calendars of all your colleagues. However, they can only see that you are already unavailable on that day. The agent does not reveal the reasons (such as a gig with another band) or other details.

Can I make the tour dates of my artist profiles publicly visible?

With the platinum package, you can display your tour or performance dates on your artist profile in connactz and also easily integrate them into your own homepage using a plugin. This way, your fans always know immediately where your next performances will be. (coming soon)

Why should I block my vacation and private dates in the calendar?

Your "digital agent" always has an eye on the calendar entries of all users of every artist profile you are a member of. If you link your private calendars or alternatively enter holidays and blockers manually, band leaders are automatically warned as soon as they want to check availability or send an offer for the date.

Will I be notified of changes to the calendar?

If there are any changes to your calendar, such as the performance times, event location or booking status, the agent will inform you and all bandmates who are scheduled for that date. You don't have to worry about it.

For event organizers

How much does connactz cost?

Nothing! The search for artists is free of charge for you. Connactz is financed exclusively by the membership fees of bands and DJs.

How do I receive offers from artists?

You can either browse the artist directory by yourself and contact bands and DJs there individually. Or, you can leave your contact details and requirements for connactz to get you 5-10 offers from bands that match your preferences and are available on your date. You can then conveniently compare and book your preferred artist.

Why should I enter a budget and who can see it?

We do not disclose your budget limit to anyone and certainly don’t display it to the artists. The budget is only used to provide the most suitable offers to you and filter out artists that do not match your expectations.

How long does it usually take to receive offers once I entered a search?

In most cases, you will receive the first offers after 1-2 hours already. You can then decide to end your search at any time. The search will be closed automatically after 7 days.

What happens once I chose my preferred artist?

Once you have accepted your preferred offer in your personal overview, the artist will receive a message regarding your booking request and your event will be entered into their calendar as soon as they confirmed the gig. We recommend that you then discuss the details with the artist and request a contract so that you can relax before your event!

Still haven’t found what you’re looking for? Get in touch with us directly!

Contact us

You still have questions?

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Nelkenstraße 23
D-94447 Plattling
  support@connactz.com
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© Copyright 2024 connactz GmbH.
 |  |  |  |  Contact